With Our Total IT Management Solutions for Non Profits  you will stay focused on fulfilling your mission while protecting donors’ information

Non Profits & Associations

Our technology and engineering consultants have extensive experience when it comes to 501 (c)(3) organizations. We understand non-profit nuances such as working with the Board of Directors, the importance of protecting your donor’s information and working within a tight budget.

Our suite of Total Technology Management Solutions enables your team to focus on volunteers’ productivity and maximize donations with minimal interruptions. Your BOD is always up to date and your donors’ info is secure.

Uninterrupted access to existing and potential donors’ info
Maximizing fundraising activity and minimizing interruptions or non-revenue generating activities especially when it comes to information technology products
Doing more with less: utilizing technology that is both reliable but also easy to learn as volunteers come and go
Ensuring that donor data is secure
  • Your hardware infrastructure: type, age, up-to-date status
  • Who is working on what?
  • How is information shared?
  • Where are efficiency bottlenecks and why do they occur?
  • Are you using mobile or off-site technology? How are they connected? Are they connected securely?
  • How often is the system breaking down?
  • Are there specific components that are prone to cause downtime?
  • When was the last IT-crisis? What happened? Who fixed it? How long did it take? Did it happen again?
  • Have there been any security breaches from a simple virus to a real cyber attack?
  • Document management
  • Time management
  • Billing
  • Remote access
  • Backup system
  • If applicable, changes to hardware to minimize downtime
  • Updates to security protocols that enhance and protect your organization and it’s clients
  • If applicable, system integration that maximizes productivity and efficiencies (for example, eliminating redundant data entry)
  • Continuous monitoring of your IT systems & technologies
  • Management of software updates
  • 3rd party vendor liaison (we handle hardware, software, ISP, Telecom vendors so you don’t have to)
  • Unlimited Help Desk that is at-the-ready whenever anyone on your team is experiencing challenges. We use a queued-priority-response system designed to get you up-and-running:
    •  Urgent (15 minutes)
    •  Expedited (1 hour)
    •  Priority (Assessed & Scheduled)
  • Highly trained, knowledgeable and personable technical advisors

What Clients Say

SSD Technologies is a solution-based team of people dedicated to solving problems creatively and cost-efficiently. SSD engaged with us not as a vendor, but as a business advocate, in it for the long haul.
Sharon K. Baker, www.contentdelaware.org, a project of Serviam Media, Inc., a nonprofit media organization

Case Studies

TOTAL IT SOLUTIONS:

OUR SUITE OF SERVICES THAT IS INCLUDED IN YOUR MONTHLY FIXED-FEE:

  • Network Management Software
  • Strategic Planning and Guidance
  • Technical Assistance Center (T.A.C) End-User and Workstation Support
  • New Employee Onboarding Services
  • Backup Management
  • Remote Management Services
  • Detailed Asset Management
  • Vendor & 3rd Party liaison Services (hardware, software, ISP, Telecom)
  • Antivirus and Antispam
  • Patch Management
  • Security Scans
  • Mobile device management
  • Electronic Recycling
  • Network Administration

TAKE THE NEXT STEP

Your association will experience increased increased productivity, uninterrupted donor activities and data security. We enable you to focus on fulfilling your mission. Contact Bobbie Brooks to schedule a complimentary IT workflow assessment: bbrooks@ssdel.com or 302.472.2204