Our  Total  IT Management Solutions for Financial Services improve productivity, workflow and ensure compliance with data and cyber security regulations

Financial Services

  • Uninterrupted access to financial information

  • The ability to communicate and transmit information in real-time

  • The security and integrity of financial information. Financials are experiencing increased scrutiny and regulatory oversight. For broker-dealers and investment institutions OCIE (Office of Compliance Inspections and Examinations) is now making cybersecurity a top priority.

Our Total IT Solutions ensure that your firm is productive while also reducing the risk or impact of a data security breach.

  • Your hardware infrastructure: type, age, up-to-date status
  • Who is working on what?
  • How is information shared?
  • Where are efficiency bottlenecks and why do they occur?
  • Are you using mobile or off-site technology? How are they connected? Are they connected securely?
  • If applicable, changes to hardware to minimize downtime
  • Updates to security protocols that enhance and protect the firm and it’s clients
  • If applicable, system integration that maximizes productivity and efficiencies (for example, eliminating redundant data entry)
  • Document management
  •  Time management
  •  Billing
  •  Remote access
  •  Backup system
  • Continuous monitoring of your IT systems & technologies
  • Management of software updates
  • 3rd party vendor resolution (we handle manufacturers and software vendors so you don’t have to)
  • Unlimited Help Desk that is at-the-ready whenever anyone on your team is experiencing challenges. We use a queued-priority-response system designed to get you up-and-running: Urgent (15 minutes), Expedited (1 hour), Priority (Assessed & Scheduled)
  • Highly trained, knowledgeable and personable technical advisors

TOTAL IT SOLUTIONS:

OUR SUITE OF SERVICES THAT IS INCLUDED IN YOUR MONTHLY FIXED-FEE:

  • Network Management Software
  • Strategic Planning and Guidance
  • Technical Assistance Center (T.A.C) End-User and Workstation Support
  • New Employee Onboarding Services
  • Backup Management
  • Remote Management Services
  • Detailed Asset Management
  • Vendor & 3rd Party liaison Services (hardware, software, ISP, Telecom)
  • Antivirus and Antispam
  • Patch Management
  • Security Scans
  • Mobile device management
  • Electronic Recycling
  • Network Administration

TAKE THE NEXT STEP

So take the first step towards increased productivity, uninterrupted client satisfaction, and billing, and the peace of mind in knowing that you can focus on managing and growing your firm. Contact Bobbie Brooks to schedule a complimentary IT workflow assessment: bbrooks@ssdel.com or 302.472.2204