Moving business applications and services to the cloud certainly has its advantages, particularly in terms of pay-as-you-go pricing, reduced capital costs, access from any location and device, and scalability. However, many small business owners and IT managers equate moving part of their IT operations to the cloud with the elimination of all IT operational issues.
In their rush to the cloud, many businesses soon realize that not all applications can be moved to the cloud, and that transitioning to the cloud is more complex than they realized. Those applications that can be migrated still need to be monitored and managed. Instead of making problems go away, some organization just end up moving their problems to a different place where they have less control, making those problems more difficult to address.
It’s not uncommon for an organization to think, “We either need to hire a managed services provider or move everything to the cloud.” In reality, success is often found by properly leveraging both, not one or the other. Partnering with a managed services provider (MSP) allows you to outsource some or all of the management of your IT infrastructure, both on-premises and in the cloud, while retaining control of critical cloud-based applications and services.
In fact, an MSP can help you chart the course for your cloud strategy to ensure a seamless migration. More and more businesses are relying upon an MSP’s expertise to evaluate cloud services to ensure alignment with business processes and goals and compliance with regulatory requirements.
What applications and workloads can and cannot move the cloud? What specifically do you need an application to do? What is the best way to deliver that service and achieve the desired outcome? An MSP can look at a variety of issues – not just cost, but performance, reliability, security and employee productivity – and guide you through your cloud deployment. Because best practices for cloud deployments are still being defined, an MSP can be extremely helpful.
When business operations are dependent on the performance and availability of cloud-based applications and services, around-the-clock network management and monitoring become even more important. However, this must also extend to the cloud provider and the Internet service provider.
An MSP provides a layer of management, monitoring and preventive maintenance between cloud resources and your organization to ensure availability, quality of service and security. An MSP can also provide remote support so your in-house team can spend less time putting out fires. As IT infrastructures become an increasingly complex combination of on-premises and cloud-based applications and services, access to an MSP becomes even more valuable.
The decision to use cloud-based services should consider factors far beyond cost and recognize that a cloud deployment is a complex undertaking. Let us show you how the SSD Total IT Management solution can be customized to help you get the most from your cloud initiatives.