Managed Services

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How a Managed Services Provider Helps Boost Productivity

By |2017-08-23T12:31:34+00:00April 14th, 2016|IT Management, IT Outsourcing, Managed Services, SMB Strategies|

The primary goal of managed services is to keep technology running smoothly and performing optimally. Happy side effects of managed services include less downtime, more predictable IT costs, and reduced risk of security and compliance issues. However, the benefits of managed services extend far beyond the actual technology, especially for small-to-midsize businesses (SMBs) with minimal [...]

The Value of Remote Monitoring and Management

By |2017-08-23T12:31:34+00:00April 11th, 2016|IT Management, Managed Services|

Networks are complex. Myriad issues can cause bottlenecks and slowdowns that affect the performance of critical applications and cloud services. In our last post, we explained how network performance monitoring allows us to detect and remedy these problems so they don’t sap productivity or impact customer service. Network performance monitoring is just one of the [...]

The Growing Compliance Burden and How Managed Services Can Help

By |2017-08-23T12:31:35+00:00March 7th, 2016|Cyber Security, Internet Security, IT Management, Managed Services, Security|

In our last post, we discussed how personal health information (PHI) has become a prime target of hackers and cybercriminals. Recent studies have shown that the data of more than 111 million people have been exposed in hacking incidents. These PHI data breaches aren’t confined to the healthcare sector. Organizations in virtually every industry store [...]

What Computer Downtime Costs Your Business — and How to Minimize It

By |2017-08-23T12:31:55+00:00February 12th, 2016|Backup Recovery, IT Management, IT Security, IT Services, Managed Services|

The Ponemon Institute, an independent research firm that studies IT security and data protection, publishes a report on the cost of data center outages every three years. The institute studies data centers of 2,500 square feet or more to determine what causes unplanned downtime and the impact of downtime on the organization. The costs have [...]

Why Vendor Management Is a Critical Role of Managed Services

By |2017-08-23T12:31:55+00:00December 22nd, 2015|IT Management, IT Outsourcing, Managed Services|

Much of the conversation about managed services is focused on technical functions. A managed services provider (MSP) employs experienced personnel who handle all the day-to-day management and administration of IT equipment. Customers’ networks are monitored for performance problems or security concerns, and users have a help desk to call for any support issues that arise. [...]

Outsourcing IT Security Delivers Clear Business Benefits

By |2017-08-23T12:31:55+00:00December 10th, 2015|Cyber Security, IT Security, Managed Services, Security|

These days, organizations generally have few qualms about outsourcing key aspects of their IT environment to a qualified managed service provider (MSP). Such arrangements have a demonstrated ability to improve the performance and availability of the technology environment while providing a more predictable IT budget. Security remains an exception, however. While adoption of managed security [...]

How Managed Services Help Reduce Business and IT Risk

By |2017-08-29T18:03:17+00:00December 3rd, 2015|Managed Services, SMB Strategies|

Back in the day, many small to midsize businesses (SMBs) employed a person affectionately known as the “IT guy.” This IT generalist took care of routine maintenance and updates, added and removed users, made sure that key applications stayed up and running, and resolved any problems with desktops, servers and the network. If the company [...]

Is It a Bigger Risk to Change MSPs or Stay with a Bad One?

By |2017-08-23T12:31:55+00:00November 24th, 2015|Managed Services|

The decision to partner with a managed services provider (MSP) typically comes with pretty high expectations. Organizations rely upon MSPs to ensure that their IT environments are not only helping to reduce costs, but also delivering the highest level of performance to maximize employee productivity and employee satisfaction. Managing, maintaining, securing and updating such an [...]

Why Bargain Shopping for Managed Services Is Risky Business

By |2017-08-23T12:31:56+00:00November 23rd, 2015|Managed Services|

IT environments are more complex. User and customer expectations are higher. Security threats are more dangerous. Around-the clock access to network resources is essential. The cost of downtime is greater. In-house IT resources and skills are often limited. As a result, outsourcing IT monitoring and management to a managed services provider (MSP) makes more sense [...]

Why Strategic IT Planning Is Essential for Business Success

By |2017-08-23T12:31:56+00:00November 18th, 2015|IT budgeting and planning, Managed Services, Uncategorized|

In a previous post, we talked about the importance of a strategic approach to IT budgeting, and steps you can take to maximize the ROI of your technology investments. We also explained the role managed services can play in optimizing your environment and making your IT costs more predictable. The effective maintenance and management of [...]