Managed Services

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Clear Communication Key to Managed Services

By |2017-08-23T12:31:05+00:00January 23rd, 2017|IT Management, IT Services, Managed Services|

Whether you make software, sprockets or sandwiches, your business depends on information technology to one degree or another. As IT grows in both significance and complexity, managed service providers (MSPs) fill an essential need. For a predictable monthly fee, MSPs provide access to expertise, skill sets and intellectual property that can be cost-prohibitive to keep [...]

Co-Managed Services Help Ease the Strain on In-House IT

By |2017-08-23T12:31:05+00:00January 16th, 2017|IT Management, Managed Services|

In the IT world, are there any problems that aren’t emergencies? From password resets and printer malfunctions to server crashes and security patches, IT issues almost always require immediate attention. This is placing a strain on IT professionals, but that strain can be alleviated through the use of co-managed services that supplement in-house staff. Most [...]

Stakeholder Alignment: The Critical Foundation of Any IT Initiative

By |2017-08-23T12:31:06+00:00January 6th, 2017|IT budgeting and planning, IT Management, Managed Services, SMB Strategies|

Most small business leaders recognize that strategic IT investments can help to increase productivity, streamline workflows and enhance the customer experience. Our last post outlined steps you can take to identify IT solutions that can achieve these objectives. Your managed service provider (MSP) is a critical partner in this process, bringing an in-depth understanding of [...]

Are You Making Smart IT Investments or Just Spending Money?

By |2017-08-23T12:31:06+00:00January 3rd, 2017|Cloud computing, Collaboration, IT Security, Managed Services, Security, SMB Strategies|

In a previous post, we discussed the top business issues, IT priorities and challenges in the coming year for small to midsize businesses (SMBs), according to a recent report from Techaisle. The top IT priorities are cloud computing, collaboration, mobility, security for cloud and mobile, and digitization. We’ve also discussed data analytics, enterprise resource planning [...]

New Survey Reveals Top Business Issues, IT Priorities and Challenges for 2017

By |2017-08-23T12:31:06+00:00December 19th, 2016|Cloud computing, Managed Services, SMB Strategies|

Techaisle just released its annual SMB (small to midsize business) and Midmarket Top 10 IT Priorities, IT Challenges and Business Issues report. The 2017 study examines 15 areas of technology, 20 IT challenges and 20 business issues. There are some major changes when compared with the 2016 SMB report. The top three SMB business issues [...]

Why You Should Leverage the Security Expertise of Your MSP

By |2017-08-23T12:31:32+00:00November 15th, 2016|Internet Security, IT Management, IT Security, IT Services, Managed Services, Security|

Despite all evidence to the contrary, the myth persists that IT security breaches are primarily the problems of large corporations and that smaller companies can safely operate under the radar. Often, the exact opposite is true — a small network is a lot easier to hack than IBM’s. In fact, a recent study by Trustwave [...]

Overcoming the Risks Associated with Business Expansion

By |2017-08-23T12:31:32+00:00October 10th, 2016|IT Services, Managed Services|

More than six in 10 executives expect their businesses to expand in the next year, according to the recently released third quarter AICPA Economic Outlook Survey. This would be the highest rate of expansion since early 2015 as profits are expected to increase at more than three times the rate estimated at the beginning of [...]

Why a Great MSP Is More than a Technology Company

By |2017-08-23T12:31:33+00:00August 29th, 2016|Managed Services|

If you’re partnering with a managed services provider (MSP), you recognize the value of having technology professionals oversee your IT environment. A good MSP will have a deep bench of engineers with a broad range of expertise encompassing desktops, servers, networking, storage and mission-critical applications such as email. These experts will be backed by a [...]

Managed Services and the Cloud: The Business Case for Using Both

By |2017-08-23T12:31:33+00:00August 1st, 2016|Cloud computing, IT Services, Managed Services|

Moving business applications and services to the cloud certainly has its advantages, particularly in terms of pay-as-you-go pricing, reduced capital costs, access from any location and device, and scalability. However, many small business owners and IT managers equate moving part of their IT operations to the cloud with the elimination of all IT operational issues. [...]

Why Long-Term Relationships Maximize the Value of Managed Services

By |2017-08-23T12:31:33+00:00July 7th, 2016|IT Management, Managed Services|

Let’s face it. As consumers, we’ve become a pretty fickle bunch. Our expectations are high. We’re always ready to try the next new thing, and switch service providers at the least provocation. Maybe another company will live up to its promises and deliver better service and more features at a lower price. If not, switching [...]