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4 Ways Managed Services Providers Support Remote Work Requirements

By |2020-06-19T02:41:01+00:00June 12th, 2020|Managed Services|

The sudden transition to remote work has created hardships for employers and employees alike. Few businesses were sufficiently prepared for the technical challenges of supporting a remote workforce, and their employees typically lacked some of the tools they needed to remain connected and engaged. In many cases, managed services providers (MSPs) have provided a lifeline [...]

7 Remote Security Strategies for Small to Midsize Businesses

By |2020-05-28T01:43:56+00:00May 28th, 2020|Backup Recovery, Managed Services, Security|

The sudden shift to remote work has led many small businesses to adopt practices that may be creating considerable cybersecurity threats. For example, several surveys find that as many as half of remote workers are potentially exposing sensitive company information by using unsecured applications and endpoint devices. The Department of Homeland Security’s cybersecurity division has [...]

Strategic IT Investments Will Drive Success in Post-Pandemic World

By |2020-05-21T18:26:27+00:00May 20th, 2020|Cloud computing, Collaboration, Managed Services, SMB Strategies|

Like the dot-com crash of 2001 and the global recession of 2007, the ongoing coronavirus pandemic falls into the category of Black Swan incidents — extremely rare and unpredictable events that cause catastrophic economic damage. Although businesses must scramble to remain operational during a Black Swan event, their long-term survival often depends on what they [...]

Managed Services Reporting Sheds Light on Infrastructure Mysteries

By |2020-03-09T20:43:06+00:00March 9th, 2020|Managed Services, Network Infrastructure|

Offloading IT functions to a good managed services provider (MSP) creates a lot of value for organizations by allowing them to improve operations and better manage their technology expenses. An often-overlooked benefit of this arrangement is the enormous amount of information and insight that can be gleaned from regular MSP reports on the IT environment. [...]

The True Definition and Value of Managed Services

By |2019-12-24T03:37:15+00:00December 23rd, 2019|Managed Services|

Managed services is a concept thrown about in the IT industry, often with little understanding of what the term truly means. In fact, many of the vendors who claim to offer managed services tend to twist the definition to align with their own service offerings and sales goals. Managed services is often equated with IT [...]

Why Outsourced IT Support Is Critical to Business Operations

By |2019-10-10T01:30:03+00:00October 8th, 2019|Managed Services|

You depend upon your computer systems to boost productivity and enhance customer service, but when they’re not working properly business grinds to a halt. Today’s end-users are fairly tech-savvy, but few have the expertise to troubleshoot complex problems. They need expert IT support to get back up and running. And when they need it, they [...]

The Pros and Cons of Managed Services – and How to Avoid the Cons

By |2019-09-17T20:46:17+00:00September 17th, 2019|IT Management, Managed Services|

Technology is woven into virtually every business process. If IT systems go down or fail to work properly, certain business functions might come to a halt. At the very least, they could be disrupted. Productivity suffers, the customer experience suffers, and sales could be lost. However, most small to midsize businesses (SMBs) don’t have the [...]

How Managed Services Can Relieve Compliance Costs and Complexity

By |2018-10-01T20:41:08+00:00October 1st, 2018|Managed Services, Regulatory Compliance|

Regulatory compliance requirements are increasing across a broad range of industries. Between new regulations and changes to existing rules, many organizations are struggling just to keep up with the scope and depth of compliance. What was once a yearly review and assessment has become a daily effort to ensure that all processes and systems meet [...]

Why a Rigorous Approach to IT Is Critical to Your Operations

By |2018-09-26T16:02:39+00:00September 26th, 2018|IT budgeting and planning, IT Management, Managed Services, Security|

In the mainframe era, computer systems were housed in a specialized room and closely tended by IT professionals — a tightly controlled setting known as a “glass house.” Today, IT equipment is often housed in any available space and managed as time permits or issues as arise. Few organizations have the IT operational rigor of [...]

Managed Services Support Evolving IT Workloads

By |2018-08-20T17:09:57+00:00August 20th, 2018|Managed Services|

The role of the IT department is shifting dramatically. While today’s IT professionals must still maintain and support mission-critical technology assets, they are also being asked to enable business transformation through increased agility, productivity and profitability. Although IT pros generally relish the opportunity to become more involved in the business, they are struggling with how [...]