IT Outsourcing

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IT Certifications Matter but Are Only Part of the Picture

By |2017-12-11T19:32:34+00:00November 27th, 2017|IT Outsourcing, IT Services|

In many industries, a professional certification or license shows that you have the minimal educational background and experience necessary to offer a service. It’s a basic legal requirement. IT is not one of those industries. Unlike legal, medical, financial and many other professional services, no certification is required by a government agency or industry association. [...]

How a Managed Services Provider Helps Boost Productivity

By |2017-08-23T12:31:34+00:00April 14th, 2016|IT Management, IT Outsourcing, Managed Services, SMB Strategies|

The primary goal of managed services is to keep technology running smoothly and performing optimally. Happy side effects of managed services include less downtime, more predictable IT costs, and reduced risk of security and compliance issues. However, the benefits of managed services extend far beyond the actual technology, especially for small-to-midsize businesses (SMBs) with minimal [...]

Why Vendor Management Is a Critical Role of Managed Services

By |2017-08-23T12:31:55+00:00December 22nd, 2015|IT Management, IT Outsourcing, Managed Services|

Much of the conversation about managed services is focused on technical functions. A managed services provider (MSP) employs experienced personnel who handle all the day-to-day management and administration of IT equipment. Customers’ networks are monitored for performance problems or security concerns, and users have a help desk to call for any support issues that arise. [...]

The Official Guide to Outsourced IT Services

By |2017-08-23T12:31:56+00:00July 7th, 2014|IT budgeting and planning, IT Outsourcing, IT Services, Managed Services|

Outsourced IT providers’ tools, technology, systems and processes can help to ensure efficiency and consistency within your organization. Systems and processes are more difficult to create, follow, and document for an in-house IT team. An Outsourced IT Firm will invest and leverage these tools to deliver exceptional service — all within your budget! The Official [...]