Every business relies on a set of metrics to measure success. If gathering reports on a regular basis is a difficult and time consuming process, SSD can help. Many reporting programs are not easily customized to a given industry or business requirement. Often this leads to tedious manual data manipulation and a greater opportunity for errors. SSD Technology Engineers are skilled at crafting solutions for compiling and reporting the information your business needs to advance.
SSD Software Engineers have considerable experience integrating sub-systems and ensuring that they run together effectively as one overarching system. This expertise includes a breadth of hardware and software knowledge, interface protocol and problem solving skills. Your company depends on technology to increase productivity, enhance communication and achieve an advantage in your industry. SSD can assure that systems are talking to each other and provide support for the technology infrastructure to maximize business capabilities.
Eliminate unnecessary costs and save energy with the new automated Power Management System from SSD. The Customer Portal Computer Setup enables companies to efficiently manage power plan schedules for various workstations. Match your hours of operation, allow for wake-up time to perform patch policy work and save time, money and a bit of your businesses carbon footprint. The Power Management tool is also ideal for reviewing average monthly energy consumption and reporting monthly savings to interested company stakeholders. Power Management can save your business money while also saving the environment.
Another way to save is through technology asset management. Whether your goal is to extend the life of your current technologies, or to upgrade your hardware and take advantage of energy star savings, SSD can perform an overall energy assessment and find more ways to eliminate waste.
It has become increasingly more popular for employees to work from remote locations; be it the local coffee shop, home, or client’s site, remote access to network files and programs gives businesses a competitive edge and saves both time and money. However, given the many options for remote access and the costly consequences of unsecured remote access every business must be cautious in the solution they implement. SSD Engineers understand the importance of developing the solution that complies with your industry’s regulations and protects your critical business data first and foremost.
One of the largest benefits to partnering with SSD is our in-house technical support team. SSD Tech Support Specialists are all SSD employees who are qualified to manage most common call-in issues and provide immediate resolution. They are not an administrative team that simply passes your request on to an engineering consultant. Tech Support Specialists will coordinate with other team members as necessary, to obtain the best solutions for you.
Creating, filing, sourcing, cross-referencing and comparing documents can be challenging in the usual paper format. But many industries still operate in that realm. With electronic document management systems from SSD your business can finally go paperless without sacrificing the current organizational structure, process or access to important documentation. Electronic documentation and management can reduce costs, save time and increase efficiencies without deploying additional cumbersome technology.
Outsourcing is a foundation of healthy business growth as it delegates peripheral business functions to experts in that field while freeing up leadership to focus on core capabilities. Why Outsource IT? The top 3 reasons we hear – over and over – from satisfied customers are
Control Costs – The average salary of a network administrator in the Mid Atlantic is $65-$85,000 per year, excluding sick time, vacation, benefits and office space.
Outsourcing IT significantly reduces costs while increasing service to a 24/7 timetable.
Outsourcing IT allows the projection of annual costs: planned updates, patches and maintenance, at regular intervals.
Better Technology, Expertise and Service – regular, preventative maintenance is critical to a stable technology infrastructure. Internal IT departments spend up to 70% of their time on menial system / user problem-solving and only 30% on planning, maintenance and proper updates.
Outsourcing IT provides diverse technical expertise and multiple, concurrent issue resolution.
Outsourcing IT insures that irreplaceable company data is securely stored. No matter what the disaster, a data recovery plan will keep your company in step with clients the very next day.
Focus on Core Business – Increased back-office operations are a direct result of all healthy business growth. But managing back-office functions like Information Technologies can be complicated and resource-draining for everyone except IT service providers.
Outsourcing IT redirects focus on the initiatives that grow the company and provide greater value to your clients.
Our technologies allow us to monitor, diagnose and maintain your network from our office to promote a healthy infrastructure and virtually eliminate downtime. Computer security patches and antivirus/anti-malware software can be monitored and updated on a continual basis.
Hosted Anti-malware (anti-virus and anti-spyware) continuously monitors for new virus definitions and performs updates as they become available.
Premium Anti-spam prevents unwanted e-mail while giving end-users control of their inboxes using hosted Sender Address Verification technology.
Patch Management for regularly scheduled Windows Operating System Critical Updates helps your business maintain a healthy and secure network while decreasing the opportunity for disabling attacks and downtime.
Workstation maintenance including hard drive defragmentation and elimination of unnecessary temporary files that can slow down your workstation keeps your systems running at their optimal performance speed.
If a major problem does occur our networking specialists can be quickly dispatched for on-site diagnosis and repair. We strive to maintain a fast response time for both remote and on-site customer support.
