The SSD Advantage Managed Services program leverages new technologies to provide you with a full team of IT professionals; eliminating the hassles associated with maintaining your network. From providing remote monitoring and proactive measures through our state-of-the-art Technical Assistance Center, to onsite support for hardware failures, SSD keeps business technology optimized and productivity high.
Our dedicated managed IT services specialists will proactively monitor your critical systems and respond rapidly to any needs you may have, freeing you up to focus on your core business objectives – generating leads, increasing sales, keeping customers satisfied and tapping new sources of profit.
In addition each employee (end User) has the ability to contact SSD’s Technical Assistance Center for remote support during normal business hours.
SSD personnel are on-hand to assist users with software or hardware support and connectivity issues. Providing access to these services allows each end-user the autonomy to identify issues, seek assistance and obtain resolution quickly through direct partnership with SSD.
On-demand response and support from trained Managed Service providers
End User Assistance and helpdesk support for every employee
A fixed monthly rate for all your IT needs
Improved employee productivity without the hassles of handling IT support in-house
Ongoing maintenance to address needs before problems arise
Complete managed IT services for all of your network components
