SSD Technology Partners is headquartered in Wilmington, Delaware and serves businesses and higher education institutions nationwide. Founded in 1983 as Software Services of Delaware, the company originally focused on business software development. Over the next 20 years SSD’s clients began needing additional IT support and services and they turned to SSD for help. In 2005 the owners decided to change the name from Software Services of Delaware to SSD Technology Partners, a name that truly defines the relationship SSD has with its clients. SSD is a leading provider of Information Technology support services including:
SSD Technology Partners provides business technology solutions and support services throughout the Delaware Valley and its surrounding states; including Delaware, Pennsylvania, New Jersey, and Maryland.
Through listening to our business partners we learn that waste is the root of most counter productivity in business. And waste comes in several forms. Each year, SSD reaches out to all company stakeholders in an effort to recognize, quantify and combat waste.
Saving Time
SSD is committed to responsiveness and one-call resolution. Measuring Maximum Tolerable Downtime for each business function to achieve timely resolution. We know the frustrations of multiple attempts to repair the same system. SSD utilizes thorough diagnostics to insure that technology issues are resolved accurately the first time.
Saving Money
SSD began as a small, local company 26 years ago and understands the need for solutions that fit within a budget. That’s why we take the time, up front, to understand and manage client expectations. And we provide custom services that will save money in the short-and-long-term.
Identifying and Eliminating Pain Points
Every business has pain points uniquely their own. SSD strives to remove the technology pain points from your ongoing business functions, so company leadership can focus on successful growth initiatives.
Championing Green Technology
SSD is a champion of green and sustainable technology; reducing our own carbon footprint and helping our clients do the same. We don’t claim expertise in environmental topics, but we’re committed to Sprout ideas, to learn and to implement together. Recycled Hardware, Cloud Computing, Responsible E-cycling. Interestingly, becoming a green champion can also eliminate wasted time and resources.
Clients
SSD is proud to boast 98% client satisfaction for the past 26 years. We listen closely to our clients; fulfilling technology needs without overstepping our abilities. As such, we have earned client respect – a challenging prize to win, stewarded with great care.
People
The individuals who work at SSD – from the help desk to our sales and marketing professionals – provide sound expertise and genuine client care. In 2010 SSD elicited a survey from our clients and the response is soaring praise for SSD personnel. Personal shout outs. Stories of going the extra mile. Staying until the task is completed.
Partners
SSD receives as much as it provides through meaningful partnerships with impactful philanthropic organizations. With clients, prospects, strategic partners and employees, SSD continues to give back to the communities that have made us successful.
2010 Delaware State Chamber Superstars in Business Award
SSD Technology Partners announces new Chief Operating Officer, Lisa Detwiler
SSD Technology Partners moves to Riverfront
SSD Technology Partners chosen SBA’s 2009 Delaware Small Business of the Year
