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Keep your system in
sound operating condition, protected from harmful
threats and eliminate common end user frustrations.
Increase productivity
and reduce unexpected IT expenses. |
Premium Service is a
comprehensive proactive approach to improving and
enhancing network performance and IT capability.
Proactive solutions that work to eliminate downtime
and unexpected IT expenses. |
Trusted Advisor is an ad-hoc suite of services to
fit your unique IT needs. Together we will discuss
your requirements needs and develop a plan to meet
your business goals and objectives.
Although the options are flexible listed below are
some of the more commonly sought after services:
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¨ Hosted
Anti-malware -
(anti-virus and anti-spyware) – Delivering the most
comprehensive and proactive protection on the
market.
¨ Premium
Anti-spam
- Prevent unwanted e-mail and give end users control
of their inboxes using
Sender Address Verification
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¨ Patch
management
- Windows patch
management helps you maintain a healthy and secure
network decreasing the opportunity for disabling
attacks, downtime and security breaches.
¨ Workstation
maintenance
- Hard drive defrag and
disc clean up of temp files keeps PC’s and your
network running at optimal speed.
¨ The
ability to provide
remote support
is a value added
feature of this plan and is billed in addition to
normal monthly fees at a discounted hourly rate.
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¨ System
Maintenance
services plus:
¨ Network
monitoring
- SSD’s Network Operations Center will keep a
watchful eye on your network functionality looking
for impending trouble and taking action before your
network is impacted.
¨ Backup
monitoring
- Receive notification of unsuccessful backups and
support to correct any issues.
¨ Strategic
consulting -
Consult with our Professional Technology Engineers
to assist with strategic and budget planning of your
business technology.
¨ Scheduled
onsite visit
- Regularly scheduled visits to meet your business
needs.
¨ Unlimited
remote support
to
desktops.
¨ Unlimited
onsite support
to
correct issues unable to be resolved remotely.
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¨ Network
Documentation
¨ Security
Reviews
¨ High
level consulting
¨ Project
Planning
¨ Disaster
Planning
¨ Emergency
Response
¨ Remote
Backup
¨ Remote
Helpdesk
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